Pravidlá vrátenia peňazí
The Buyer has the right to withdraw from the Purchase Contract without giving any reason within 14 days, unless it is the sale of goods made according to the Buyer's specific requirements and / or specifically for one Buyer. The 14-day period begins on the day when the goods are taken over by the buyer or a person authorized by him, with the exception of the carrier. In order to exercise the right to withdraw from the contract, the buyer is obliged to inform the seller about his decision to withdraw from the contract unambiguously, by e-mail (e-mail address firstname.lastname@example.org) or by letter sent by post (address: Sport MM s.r.o., Figova 5805/34, 90027 Bernolákovo, Slovak Republic). In order to comply with the withdrawal period, the buyer must send an email to the seller no later than the last day of the withdrawal period. By withdrawing the buyer from the contract, the purchase contract is canceled from the beginning.
In case of withdrawal from the contract, the buyer is obliged to return the goods to the seller unused, undamaged and with proof of purchase from the seller (invoice). The goods must be sent back to: Sport MM s.r.o., Figová 5805/34, 90027 Bernolákovo, Slovak Republic within 14 days from the date of exercise of the right of withdrawal. The period shall be deemed to be complied with if the buyer sends the goods before the expiry of the 14-day period. The goods must be sent by registered mail and insured (the seller is not liable for any loss or damage during transport). The cost of returning the goods is borne by the buyer. The buyer is responsible for any devaluation of the goods, which may result in impairment.
In the event that the goods lose their value, the seller is entitled to reduce the returned amount to the buyer, as long as the change in condition, features and functionality of the goods is directly related to how the goods were used and handled.
In the event of withdrawal from the contract, the seller is obliged to take back the goods and return to the buyer the purchase price for the goods he has paid in connection with the conclusion of the contract, except for the costs of delivery. The payment will be returned to the buyer without undue delay, no later than 14 days from the day when the buyer receives a notice of withdrawal from the buyer, but not earlier than 3 days from the receipt of the returned goods by the seller. The seller will use the bank transfer to return the payment, the buyer is obliged to state in the contact email IBAN of the bank account so that the seller can return the payment without any problems.
The buyer has no right to withdraw from the contract:
- if the goods he ordered (eg pads) were not made in advance, but the individual choice or the specific requirement of the customer of the buyer was decisive for its production, or
-How goods that ordered, for example, protectors with personalized text or motifs were specifically designed for a single customer, thus a buyer.